AAA Manchester is a reputable brand that offers a wide range of services to its customers. With a professional and friendly staff, AAA Manchester is committed to providing exceptional customer service to meet the needs of their clients. Whether it's for license renewal, roadside assistance, or trip planning, AAA Manchester is known for their expertise and reliability. The brand is dedicated to delivering high-quality services and benefits to their members. With a strong presence in the Manchester area, AAA Manchester is a trusted name in the industry.
Amenities and More
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Reviews
I've been a member for 47 years and have used my membership for a variety of services. My most recent experience with the manchester office was less than good. I asked for maps/triptiks to California I explained to the representative what I needed in detail and what I received from them was confusing and not what I have come to expect from AAA. If they weren't sure or needed more information from me about my trip I wished they had asked. Pretty much I have maps that are not useful.
Do not use A A A cancel your membership my btothers car broke down called at 9:00 have beeb wsiting 5 hours for them every time they call they say someone will be there in a hour! New estimate is for 3:00 which would be 6 hours wait imagine a 16 year old girl standing in the cold for 6 hours with all the nut cakes out there
I had my wallet stolen and needed a duplicate license- the staff at this location were wonderful and helpful and quick - it made the start of an unbearable process of replacing everything a little better - will always use the Manchester location- and thanks to the staff there!
Today I met with Thony Mitchell at the Manchester location, very nice and polite and was trying to help me with our trip South but kept having computer issues to do the TripTik. He asked his manager for assistance who tried to help but the manager was more worried about the line forming at the door. The manager was not helpful at all I think he needs customer service training. He needed to realize that I also stood in line and he should not rush through my service just because there was a line of other customers waiting. Every customer deserves time for whatever they came in for. As a long term customer I expected better service then I received.
Very professional and friendly staff. Went for liscense renewal. Great explanation of additional services and benefits of AAA.
As busy as they were and as complicated as the new gold star driver's license renewal procedure can be, I think that the staff at AAA did a phenomenal job processing us through, with friendliness, politeness, good humor, professionalism and just being delightfully cordial.
Hats off to Lauren, especially!
I went here to get my verified license. The line was short for noon, I was in and out in less than 30 minutes. I've been here when the line was long and it went pretty quickly. So much better than spending the day at DMV.
Very awesome! Went here to plan and book a vacation! Excellent service and knowledge of travel destinations! Lisa is very helpful and knew exactly what I was looking for. She went above and beyond to help me plan and execute! Thank-you so so much!
Didn’t expect it but they have great customer service! I intentionally bring all my clients to this location when they lose their identification. I brought in my homeless client that had the bare minimum of what was needed to get her id. They walked us through everything what we needed. We came back and the wait was not long at all. To eliminate too many people in the waiting room I felt the need wait in the car. I them since I wasn’t getting service waited in the car. The allowed my client to come outside and get me when it was time to pay. I have been treated the same with every new client I bring. Don’t change guys! Keep being amazing!
Location
1500 Pleasant Valley Rd ste g, Manchester, CT 06042, United States
Hours
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Monday
09:00 AM - 05:30 PM
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Tuesday
09:00 AM - 05:30 PM
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Wednesday
09:00 AM - 05:30 PM
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Thursday
09:00 AM - 05:30 PM
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Friday
09:00 AM - 05:30 PM
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Saturday
09:00 AM - 01:00 PM
- Sunday Close
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